GPS Fleet Tracking for Property Management & Maintenance Fleets

The complaint arrives the same way every time: the tenant says nobody came, the technician says they did, and the property manager is in the middle. With a geofence around each building, the visit is a record. The van entered the geofence at 9:41, stayed 52 minutes and left. The technician who was logged in through the NFC key or the Drive app is named on the record. The work order in the maintenance system carries the same time, and the manager forwards the record to the tenant or the board without calling anyone.

The same record settles the other direction: a work order marked complete in four minutes at a building where the van stayed forty prompts a different conversation with the technician. High Point GPS builds the geofences from the portfolio's property list, names them by building, and sets up the visit report so it can be pulled per property, per technician or per day. Where the maintenance system has an API, the visit record can be written back to the ticket automatically, and the closing note carries the arrival and departure times without the technician typing them.

Snow removal is the clearest case. A storm ends at 3 a.m., the contract says every lot is cleared by 7, and the invoice lists all of them. A property manager who wants to check has to drive the portfolio. With a small GPS device on each of the contractor's trucks, provided under the contract, the geofence at each property records the visit and its duration, and the report at the end of the storm lists which properties were plowed, when and for how long. The two lots that were missed are visible before the tenant calls come in.

Landscaping, cleaning and pest control contractors are the same problem on a slower clock. Weekly mowing that becomes every ten days shows up in the visit log. A contractor who spends eight minutes at a property that is invoiced for an hour shows up too. High Point GPS sets up the contractor's vehicles in a group the property manager sees and the contractor manages, so the contractor's own dispatch is not affected and the property manager's report is complete. Contractors who agree to it tend to be the ones whose invoices were already honest, and the ones who refuse have told the property manager something too.

An after-hours callout is expensive on both ends: the owner is billed at a premium and the technician is paid one. Both rest on the time the technician was on site. The geofence record gives it: the van arrived at the building at 23:12, left at 00:45, and the callout is billed and paid on 93 minutes rather than a round number. The trip before and after shows whether the technician came from home or from another call, which matters when travel time is paid. Over a year, the difference between rounded callouts and recorded ones is usually large enough to notice on both the owner's statement and the payroll summary.

The vans go home at night with tools and parts aboard. An alert when a van moves outside working hours tells the coordinator before the loss is discovered in the morning, and Bluetooth asset tags on the expensive tools show whether they left with the van or stayed on a job site. Trips are stored on the device in an underground garage and uploaded when the van surfaces, so the record is complete even for buildings where the signal is poor. Vans that are supposed to return to the yard at night are checked against a yard geofence, and the ones that did not are listed each morning.

A portfolio spread across a metro area rewards dispatching by distance. With every technician on the map, the coordinator sends a no-heat call to the tech who is ten minutes away rather than the one who is next on the list and forty minutes out, and the job lands in the technician's Geotab Drive app with the unit number and the access instructions. Live ETAs let the office tell the tenant when to expect someone. Trip replay at the end of the week shows which technicians are covering ground efficiently and which are doubling back.

The fleet's driving happens in residential streets and parking garages, where collisions are low-speed and disputes are frequent. Driver scoring and dash cams with event clips keep the fleet's insurance record clean. Maintenance reminders on engine hours and mileage, with fault codes sent to the coordinator, keep vans on the road. The monthly report to owners and boards, with visits per property, response times and contractor compliance, comes out of MyGeotab on a schedule that High Point GPS sets up. A board that receives it every month before its meeting asks fewer questions at the meeting.