Compliance
ELD Info: The Documents a Driver Must Show at a Roadside Inspection, in the App
An ELD inspection asks for more than the logs. The driver must produce the device's user manual, the instruction sheet for transferring records to the officer, the malfunction procedure and blank paper logs — and a driver who cannot is cited even with perfect hours. ELD Info keeps all of it in Geotab Drive, one tap from the log screen.

The Paperwork Around the ELD
Both the US and Canadian ELD rules require the driver to carry, and produce on request, a set of supporting documents: the ELD's user manual, a sheet describing how to transfer the hours-of-service records to an officer, a sheet describing what to do if the device malfunctions, and enough blank paper logs to cover the malfunction period. Fleets print them, put them in a binder, and the binder is in the other truck. A missing document is a violation on its own, and it is one of the most common ELD findings at roadside precisely because it has nothing to do with driving.
What the Add-In Does
ELD Info is an add-in for Geotab Drive that puts the current versions of those documents on the driver's device, one tap from the log screen, in the language the driver uses. The fleet loads the set once in MyGeotab — the Geotab Drive manual, the transfer instructions for the US and Canadian methods, the malfunction procedure, and any fleet-specific instructions — and every driver has the current version without anyone printing anything. Where the rule allows an electronic copy, the tablet is the binder; where paper logs are required, the add-in tells the driver where the fleet keeps them.
At the Inspection
The officer asks for the logs, then the documents. The driver opens ELD Info, shows the manual and the transfer sheet, and follows the transfer instructions from the same screen. The inspection moves to the truck instead of stalling on a missing PDF. For a fleet running both Canadian and US rulesets, the add-in shows the set for the jurisdiction the truck is in.
Setup
Installed into the fleet's MyGeotab database and configured with the document set; updates to the manual or procedures are pushed to every driver at once. High Point GPS includes ELD Info in ELD deployments for carriers in Quebec, Ontario and the northeastern US, with the French and English document sets loaded.
Frequently asked questions
What is ELD Info?
A Geotab Drive add-in that keeps the ELD user manual, record-transfer instructions, malfunction procedure and fleet instructions on the driver's device for roadside inspection.
Which documents must a driver carry for the ELD?
The device's user manual, instructions for transferring records to an officer, the malfunction procedure, and blank paper logs for the malfunction period.
Can the documents be electronic?
The manual, transfer instructions and malfunction sheet can be shown electronically; paper logs must still be available in the vehicle.
Does it cover Canadian and US rules?
Yes. The fleet loads both sets and the driver sees the one for the jurisdiction.
Is a missing document really a violation?
Yes. Lacking the required ELD documents is cited on its own, regardless of the driver's hours.
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Continue reading
- Compliance (ELD, DVIR, IFTA) overview →
- ELD Settings Validator: Catching the Configuration Error Before the Officer Does →
- Geotab ELD Compliance: Everything Fleets Need to Know →
- Compliance Data Summary: Hours of Service and Inspection Status on the Live Map →
- Ruleset Switcher: Changing Hours-of-Service Rules in Geotab Drive When the Truck Crosses the Border →
- More in Compliance →
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