GeoX: Documenting a Collision From the Cab Before the Tow Truck Arrives

What a fleet knows about a collision is decided in the first hour, and it is the hour when the driver is shaken, the other party is talking, and nobody has a form. By the time the claims adjuster asks, the scene is gone and the account is a reconstruction. GeoX puts the form in the driver's hand: an add-in in the Geotab Drive app that opens a guided sequence — are you safe, photograph the vehicles, photograph the scene, record the other driver's details and insurance, note witnesses, describe what happened — and stamps each step with the GPS position and time.

The completed report lands in MyGeotab attached to the vehicle and the trip, beside the telematics record of the same minutes: speed, braking, the accelerometer's collision detection, and, where a camera is installed, the clip. A manager reviewing the incident sees the driver's photos and statement in the same view as the data that corroborates or corrects it, and can add a cost estimate and forward the package to the insurer. Nothing is emailed from a personal phone; nothing is lost in a glovebox.

Claims that are documented at the scene close faster and closer to the fleet's account of events, because the other party's version arrives after the fleet's, with photos. Not-at-fault claims are recovered more often. Drivers, who are usually the ones blamed by default, have a record that protects them. Insurers notice: a documented incident process is one of the things a commercial underwriter asks about at renewal.

GeoX is installed into the fleet's MyGeotab database and appears in Geotab Drive on the driver's device. The fleet sets what the sequence asks for and where the report is routed. High Point GPS deploys it with camera systems for fleets in Quebec, Ontario and the northeastern US, and builds custom incident forms where a fleet's insurer or a client contract requires specific fields.