Public Tracking Portal: A Live Vehicle Map for Customers and Residents, No Login

The Public Tracking Portal is a customer tracking portal: a web page that shows customers and residents a live map of your vehicles without a login to the High Point GPS platform. High Point GPS builds it on the platform's API, scoped to the vehicles and details your fleet chooses. It replaces a call every dispatcher knows: where is it? A customer waiting on a delivery asks, and so do a contractor waiting on a concrete truck, a resident on a snow day and a parent at a bus stop. The dispatcher reads the answer off the platform aloud, again and again each morning. The portal shows it to the people asking, with no access to anything else.

You decide which vehicles appear: a group, a route, or a single truck for a single customer. You also pick what the page shows, such as position and direction, an ETA to a geofenced destination, the streets a plow has covered today, or a bus's progress along its stops. The page can be open to anyone, protected by a link, or embedded in your website or a customer's. Driver names, other vehicles and history stay hidden, and the page carries your fleet's branding instead of the platform's.

Municipalities can publish plow and sweeper coverage during winter operations, so residents check the page instead of calling the public works line. Delivery and distribution fleets can send key accounts a link to the truck on their route, and ready-mix and aggregate suppliers can show a contractor which trucks are headed to the site. School bus operators can run a version of it as the parent view. In each case, people can check the page instead of phoning to ask.

Each audience asks a different question, so each deployment is a different page. High Point GPS can build each of these configurations.

The portal reads your fleet's data from the High Point GPS platform through the API with a restricted service account, so the page does not run on your own users' logins or permissions. High Point GPS sets the vehicle scope, the fields shown and the access model, applies your branding, and either hosts the page or hands it to your web team to embed. To change which vehicles appear, you edit the groups in the High Point GPS platform. Nobody touches code.